EXPORT SHIPPING POLICY

​PT. Bonen Hoky Sejati Bersama

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1. Introduction

PT. Bonen Hoky Sejati Bersama ("the Company") is committed to delivering products to international clients in a safe, efficient, and compliant manner. This Export Shipping Policy outlines our procedures, responsibilities, and conditions for all exports, including CKD (Completely Knocked Down) and CBU (Completely Built-Up) units.

2. Shipping Terms

• All shipments are based on Incoterms 2020 and must be clearly stated in the sales agreement.

• Common Incoterms used: FOB, CIF, and EXW, depending on buyer agreement.

• The buyer is responsible for customs clearance and taxes in the destination country unless otherwise agreed.

3. Export Product Categories

• CBU (Completely Built-Up) :

  • Fully assembled motorcycles, shipped in ready-to-use condition.

  • Exported in compliance with destination country’s homologation and safety standards.

• CKD (Completely Knocked Down) :

  • Motorcycles or vehicles disassembled into parts for assembly at destination.

  • Packed according to international standards with detailed packing list and assembly instructions.

• Spare Parts & Accessories :

  • Packed based on part number and batch, with full labeling and documentation.

  • Shipped as per buyer demand or on scheduled procurement agreements.

4. Packing and Labeling

• All export goods are packed in durable, export-grade packaging.

• Each unit or package must be labeled with:

  • Product code / part number

  • Country of origin (Made in Indonesia)

  • Gross & net weight

  • Handling instructions (e.g., “Fragile”, “This Side Up”)

5. Documentation

Each export shipment will be accompanied by the following standard documents :

• Commercial Invoice

• Packing List

• Bill of Lading / Air Waybill

• Certificate of Origin (if required)

• Export Declaration

• Insurance Certificate (if applicable)

• Special Certificates (e.g., MSDS, test reports) as per destination requirement

6. Lead Time and Shipping Schedule

• Normal lead time for processing and dispatch is 14–30 business days after order confirmation and payment, depending on product type and volume.

• Shipping schedules may vary based on availability, destination, and port schedules.

• Clients will be notified of ETA and tracking information once shipment is dispatched.

7. Payment Terms

• Export payment methods accepted:

  • Letter of Credit (L/C)

  • Telegraphic Transfer (T/T) – Advance or partial

  • Documentary Collection (D/P or D/A)

• Full payment or agreed deposit must be received before shipment release.

8. Quality Control and Inspection

• All units are subject to pre-shipment inspection (PSI).

• Third-party inspections (e.g., SGS, Bureau Veritas) may be arranged upon buyer request and cost.

9. Return & Claim Policy

• Claims for damage, shortages, or incorrect items must be reported within 7 working days of receipt.

• No returns will be accepted without prior written authorization.

• CBU/CKD returns are not permitted unless in the case of proven manufacturing defect.

10. Compliance

• PT. Bonen Hoky Sejati Bersama complies with all Indonesian export regulations, including customs clearance and licensing.

• The company shall not be responsible for delays caused by force majeure, customs clearance delays, or shipping carrier disruptions.